Responsible Gambling

Introduction

At 50 Crowns Casino, we're committed to providing a safe and enjoyable gaming experience for all our players. We understand that gambling should be treated as entertainment, not a source of income. As a responsible operator, we strive to promote safe gambling practices and comply with regulatory requirements. Our commitment to responsible gambling is built on the principle of respecting each player's individual limits and choices.

What Is Responsible Gambling?

Responsible gambling means treating gaming as entertainment, rather than a way to make money. It involves being mindful of one's spending habits and not chasing losses by increasing bet sizes. If you're concerned about your own or someone else's gaming behavior, look out for the following warning signs:

• Increasing bet sizes to chase losses
• Gambling beyond affordable means
• Neglecting personal or professional responsibilities
• Feeling anxious or distressed about gambling

Tools to Stay in Control

We offer a range of tools to help you stay in control of your gaming experience. These include:

• Deposit Limits: Set limits on the amount you can deposit into your account.
• Wagering Limits: Limit the amount you can wager on individual games or overall.
• Session Time Limits: Set time limits for how long you spend playing games per session.
• Reality Checks: Receive regular reminders to check your gaming activity and spending habits.
• Loss Limits: Set limits on your potential losses for a specific period of time.
• Self-Exclusion Options: Temporarily or permanently exclude yourself from accessing your account.

How to Request Limits or Exclusion

If you need help staying in control, you can set limits or activate self-exclusion by:

• Contacting our support team via email or live chat.
• Using the 'Responsible Gaming' section within your account settings.

Limit or exclusion requests are typically processed within 24 hours.

Support for Problem Gambling

If you're struggling with problem gambling, don't hesitate to seek help. If gaming stops being enjoyable, it may be a sign of a deeper issue. Look out for these problem behaviors:

• Chasing losses
• Borrowing money to gamble
• Lying about gaming habits
• Neglecting other areas of life

If you or someone you know needs support, consider contacting:

• GamCare
• BeGambleAware
• Gambling Therapy

Protecting Minors

Underage gambling is strictly prohibited. We take measures to verify the age of our players, including:

• Age verification methods during registration and account management.
• Suggesting parental control software for parents to monitor their child's online activity.

We urge all parents to engage with their children about responsible gaming practices.

Resources and Useful Links

For additional support and guidance on responsible gambling, consider the following resources:

• GamCare
• BeGambleAware
• Gambling Therapy
• National Problem Gambling Helpline
• Online Self-Assessment Quizzes
• Responsible Gaming Organizations